A: At Souqi we strive to offer only the best organic and handmade products. Our products have been carefully selected and guarantee high quality, durability and craftsmanship.

Q: Where do your organic products come from?

A: We carefully select our organic products from producers and artisans who are passionate about sustainability and the environment. Our products can come from different regions, as long as they meet our strict standards.

Q: How are your handmade products made?

A: Our handmade products are made with great love and craftsmanship by local artisans. Due to the manual production process, there may be slight variations, making each product unique.

Q: Are your products completely organic?

A: Yes, all our organic products are fully certified organic. We strive to offer our customers only the purest and most natural products.

Q: How can I order on your website?

A: Ordering on our website is easy. Simply browse our range, add the desired products to your shopping cart and follow the simple steps to complete your order. You can pay with different payment methods, such as credit card, Ideal or Klarna.

Q: What is your return policy?

A: We understand that it may sometimes be necessary to return a product. Please refer to our returns policy for full details regarding returns and refunds. We strive to provide our customers with the best possible purchasing experience.

Q: Do you offer international shipping?

A: Yes, we offer international shipping for our customers worldwide. However, please note that shipping costs and delivery times may vary depending on the destination country.

Q: Can I contact your customer service if I have questions about my order?

A: Absolutely! We are always ready to help our customers. You can contact us by email. We strive to

respond to your questions within 24 hours.